Plans, billing and cancelling

Current plans, prices and what each includes live on the pricing page — that page is the source of truth. This article covers the mechanics.

Billing basics

• Monthly billing. No annual lock-in; annual billing is available at a discount if you want it.
• No hidden charges. No overage fees, no credits to buy, no per-source or per-destination surcharges.
• Payment is by card, handled by our payment provider; Prooflytics never sees or stores your card number.

Upgrading

Pick the higher plan and the change applies immediately — you pay the prorated difference for the rest of the cycle, and the new plan's features and allowances unlock at once.

Downgrading

Choose the lower plan and the change applies at the next billing cycle — you keep what you paid for until the period you already paid for ends.

Cancelling

Settings → Billing — cancel there, self-serve, at any time. No email required, no call, no retention flow. Your subscription runs to the end of the paid period and does not renew.

During a trial

Subscribing before your trial ends never silently costs you the free days: you choose whether the first charge lands when the trial ends (the default) or today, and the screen states the date and amount before you confirm. See How the free trial works.

Refunds

We do not offer refunds — the 14-day full-access trial is the risk reversal, and cancelling always stops the next charge. If you believe you were charged in error, write to billing@prooflytics.io.