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Gorgias

Available·Support & helpdesk·API Key

Connect Gorgias to pull support ticket volume, revenue from support interactions, and customer satisfaction data into Prooflytics. For DTC brands, support is a revenue channel — see ticket load and conversion by customer acquisition source.

What you'll get

  • • Ticket volume and support cost by customer cohort
  • • Revenue from support tickets (upsells, cart recoveries)
  • • CSAT score by customer acquisition source
  • • Automation deflection rate and macro performance

What we'll access

  • • Read your tickets, customers, and conversations
  • • Read satisfaction ratings and agent stats
  • • Read revenue and order data associated with tickets

How long

~45 sec · API key (Basic Auth) · No engineering needed

You can disconnect anytime from Settings — your historical analysis stays for reference.

Ready to connect Gorgias?

~45 sec · API key (Basic Auth) · No engineering needed

Frequently asked

Where do I find my Gorgias credentials?

In Gorgias: Settings → REST API. You'll need your subdomain, email, and API password.

Which Gorgias plan includes API access?

All paid Gorgias plans include API access. Starter and above.

Need help? Email us — we reply within one business day.